Terms of Service

Last updated: 26 July 2026

These terms govern your access to and use of the AdsAudit application and services at adsaudit.io. By creating an account or using the service you agree to them.

1. Who we are and these terms

1.1 AdsAudit is a service provided by KlientBrain Ltd (company number 15306831, registered office 20 Wenlock Road, London, England, N1 7GU) ("we", "us", "our"). You can contact us at support@adsaudit.io.

1.2 These Terms of Service (the "Terms") govern your access to and use of the AdsAudit application and services at adsaudit.io (the "Service"). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1.3 Our Privacy Policy and, where you connect another party's advertising data, our Data Processing Agreement also apply and are incorporated into these Terms.

2. The Service

2.1 AdsAudit connects to a Google Ads account you authorise (using Google's Ads API adwords permission) and produces an automated audit and analysis of that account. Depending on your plan, it may also provide ongoing monitoring and scheduled re-audits.

2.2 The Service provides analysis, not guarantees. Reported issues, scores, and recommendations are advisory. They are generated from the data available through the Google Ads API at the time of the audit and from general good-practice rules. They are not a guarantee of any advertising result, ranking, cost saving, or revenue outcome, and they are not professional advice tailored to your specific circumstances. You are responsible for any changes you choose to make to your advertising accounts.

2.3 Although Google's Ads API permission technically allows account changes, AdsAudit only ever reads and reports on your account. We never create, edit, pause, or delete anything in it, and this read-only behaviour is enforced in our software.

3. Plans, eligibility and accounts

3.1 The Service is offered in tiers. The current plans, their features and their prices are those shown on our pricing page and at checkout. In outline:

• Free teaser (no account): a limited analysis of publicly available website signals, with no access to any advertising account.
• One-off audit: a single full audit of one connected Google Ads account.
• Monitoring subscription: ongoing audits and monitoring of connected account(s) until cancelled, subject to the limits of your plan.

3.2 The Service is intended for use by businesses and by advertising agencies auditing their own or their clients' accounts. You must be at least 18 and able to enter a contract. Where you use the Service as a consumer, nothing in these Terms affects your statutory rights (see clauses 8 and 9).

3.3 You are responsible for your account, for keeping your login secure, and for the acts of the members you invite to your account.

4. Connecting accounts and your data

4.1 When you connect a Google Ads account you confirm you are authorised to connect it and to have it audited. Where you are an agency connecting a client's account, you confirm you have the client's authority and that our Data Processing Agreement applies to that data.

4.2 As between you and us, the advertising data in your connected accounts and the raw data we retrieve for you remain yours. We process it to provide the Service, as described in the Privacy Policy and DPA.

5. Acceptable use

5.1 You must not: use the Service unlawfully; connect an account you are not authorised to; attempt to access another customer's data; reverse engineer, scrape, or copy the Service or its audit logic; resell or white-label the Service without our written agreement; or use the Service to build a competing product.

5.2 We may suspend access to protect the Service, other customers, or to comply with law, and will tell you where we reasonably can.

6. Fees, payment and renewal

6.1 Prices are as shown at checkout. Payments are processed by Stripe; we do not store your card details. You authorise us (via Stripe) to charge the applicable fees.

6.2 One-off audits are charged once and grant a single audit as described. Subscriptions are charged in advance each billing period and renew automatically until cancelled. You can cancel a subscription at any time; cancellation takes effect at the end of the current paid period and you keep access until then. There is no minimum term or notice period beyond the current billing period.

6.3 Except where the law requires otherwise (including your consumer cancellation rights in clause 8) and except for any refund we give under clause 10, fees already paid are non-refundable.

6.4 Prices shown to consumers are inclusive of VAT.

7. Intellectual property

7.1 The Service, including the AdsAudit audit engine, its rules, scoring, reports, software, and branding, is owned by us or our licensors and is protected by intellectual-property law. We grant you a limited, non-exclusive, non-transferable right to use the Service and the reports it generates for your own business purposes for the duration of your plan.

7.2 The reports we generate are for your use. You may share them within your organisation and, if you are an agency, with the client whose account was audited. You may not remove our attribution or resell the reports as a standalone product.

8. Your cancellation rights if you are a consumer

8.1 If you are a consumer (an individual acting outside your trade, business, or profession), you normally have a 14-day right to cancel a distance contract for a refund.

8.2 One-off audit. An audit report may be treated as digital content or as a service. So, to deliver it promptly, at checkout we will ask you to expressly request that we begin straight away and to consent to immediate supply and acknowledge that you will lose your 14-day right to cancel once the audit has been supplied. If you give that request, consent and acknowledgement and we supply the audit, your right to cancel is lost for that audit. If you do not, we will not begin until the 14 days pass or you ask us to.

8.3 Monitoring subscription. If you take a monitoring subscription as a consumer, you also have the 14-day right to cancel. If you ask us to start the monitoring service within that period, and you then cancel during it, you must pay for what you have received up to cancellation (a proportionate amount); after the service has been fully provided for the period, the right to cancel that period is lost.

8.4 Nothing in this clause affects your rights where the Service is faulty or not as described.

9. Warranties, service standard and liability

9.1 We will provide the Service with reasonable care and skill. Except as stated in these Terms and as required by law, the Service is provided "as is" and we do not give other warranties (for example, that it will be uninterrupted or error-free, or that the issues we report will be complete).

9.2 Liability we do not exclude. Nothing in these Terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any liability that cannot be excluded or limited by law.

9.3 Consumers. If you are a consumer, nothing in these Terms excludes or limits your statutory rights, including under the Consumer Rights Act 2015; where those rights apply, clauses 9.4 and 9.5 do not reduce them.

9.4 Business customers. Subject to clause 9.2, we are not liable for: loss of profit, revenue, business, goodwill, or anticipated savings; or any indirect or consequential loss, however arising. This allocation of risk is reflected in our pricing. Our liability for loss or corruption of the data you entrust to us is not excluded here; it is subject to the cap in clause 9.5.

9.5 Liability cap. Subject to clauses 9.2 and 9.3, our total liability arising out of or in connection with the Service is limited to the greater of (a) the total fees you paid us in the 3 months before the claim, and (b) £100.

10. Suspension and termination

10.1 You may stop using the Service and close your account at any time.

10.2 We may suspend or end your access if you materially breach these Terms, if required by law, or if we stop offering the Service (with reasonable notice and a pro-rata refund of any prepaid, unused subscription period where fair).

10.3 On termination, your right to use the Service ends; we handle your data as set out in the Privacy Policy and DPA (including deletion on request).

11. Changes

11.1 We may change these Terms (for example, to reflect new features or legal requirements). We will post the updated Terms and, for material changes affecting a subscription, give you reasonable notice. Continued use after changes take effect means you accept them; if you do not accept a material change you may cancel.

12. General

12.1 These Terms are the entire agreement between us about the Service. Nothing in this clause limits any liability for fraud or fraudulent misrepresentation.

12.2 If any part is found unenforceable, the rest continues.

12.3 We may transfer our rights and obligations under these Terms to another organisation (for example, on a sale or reorganisation of our business); we will tell you if this happens and it will not affect your rights. You may not transfer your rights or obligations without our written consent.

12.4 A person who is not a party has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce these Terms.

13. Governing law and jurisdiction

13.1 These Terms and any dispute arising from them are governed by the law of England and Wales.

13.2 The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident elsewhere in the UK you may bring proceedings in your home jurisdiction.